Software Engineer, Private Cloud Enablement / USAA
JUN 2023 : PRESENT
- Re-architected the team's proprietary Ansible module and HTTPAPI plugin for the Dell PowerFlex Manager API, delivering version-agnostic compatibility (v4+). The unblocking capability for a major datacenter buildout, now used across every playbook in the collection.
- Built a fully automated rack-finalization pipeline cycling OS and BMC credentials from build to production across compute and storage services, eliminating manual credential handling.
- Designed and shipped a datacenter power monitoring platform carrying colocation provider data through Prometheus to Grafana on OpenShift: live visibility into facility power, temperature, and capacity.
- Hardened the platform for production: secrets migrated to Conjur, typed src/ layout, mypy, a 63-test suite.
- Developed AI agent skills generating import-ready Jira issues from natural language; authored the enterprise packaging standard for reusable agent skills.
- Mentored engineers inside and beyond the team. Promoted April 2026.
Infrastructure Engineer II / USAA
NOV 2020 : JUN 2023
- Designed batch search and data-retrieval applications for the Nlyte DCIM platform.
- Built power analytics applications: per-rack utilization heatmaps, circuit density distribution, projected utilization, yearly trends. Informed datacenter rightsizing decisions.
- Systematically automated toil out of datacenter operations. Work that earned promotion into the Private Cloud Enablement engineering team.
Datacenter Operations Tech II / Cyxtera
JAN 2017 : NOV 2020
- Designed procedures and automation tooling for routine operations in a Tier 3 datacenter, cutting SLO times by 50%.
- Led a high-security team dedicated to sensitive client projects.
Datacenter Operations Engineer / CenturyLink
JAN 2015 : JAN 2017
- Engineered datacenter solutions ground-up for a dedicated high-security client: system migrations, hardware upgrades at scale, documentation standards built from scratch.